Brittany wrote...
newpo1nc wrote...
I've sent a ticket in for support but there is currently a problem where all you can access is the 2 page box art portion atm
Okay! We're on the case and working on fixing the error on the site.
*EDIT*
The collections did not register immediately upon the upload to the website, so there are some users who purchased before it synced up. If you were an early purchaser and do not have your digital doujins, please submit a ticket and it can get added to your account. If for some reason you're experiencing this issue (after I've posted this), please let us know so we can look into it again, but as of now it seems to be working as intended.
Thanks!
Hi Brittany!
I managed to order a copy of the box set today (presumably there was a restock), and it looks like a similar issue has occurred for me. Want me to file a support ticket? Not even the box art is viewable from my library, as it throws an error. I can provide screenshots and/or network logs from dev tools if that's helpful.
The only thing I can think of that might have caused this is that I preordered the print copy of TSF Monogatari (it's amazing) back before the book sales were temporarily paused due to supply chain issues. Perhaps because they're in the same series, the issue with collection syncing is occurring for me as well?
(Also: Please don't rush to get back to me. I know a lot of folks celebrate holidays this week and last.)
Thanks~
ArcanaOfSouls