Fraudulent Card?
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Hello guys, has anyone had this issue where the order is confirmed then suddenly refunded due to “suspicion of fraud?”. I tried on two separate occasions. I only have one Visa so changing card isn’t an option
I checked with my bank and they said there was nothing wrong with my card at all. I have sent an email to Fakku but haven’t gotten a reply.
I live in Asia, so I thought there might be censorship but there are shipping options available to my country though.
Any advice?
I checked with my bank and they said there was nothing wrong with my card at all. I have sent an email to Fakku but haven’t gotten a reply.
I live in Asia, so I thought there might be censorship but there are shipping options available to my country though.
Any advice?
0
YQII
FAKKU Translator
A large portion of our staff was away at Anime Expo this weekend and we're still recovering from that. Expect support to be a bit slower that usual this week, which might spill into the next depending on how many tickets we have to go through.
I apologize for the inconvenience, and our staff will get back to you as soon as possible.
I apologize for the inconvenience, and our staff will get back to you as soon as possible.
