Question about Shipping and changing orders before they ship
0
Ok so I made a mistake when I ordered 2 items, I wanted the physical/digital copy of one book and just the digital copy of another. Turns out I ordered them both as physical by mistake, got in contact with support they said it would be refunded tomorrow yet I just a notice that they both still shipped according to the store update and ups says the package is 3 lbs. Did the store just not update and I'm fine or do I have to send one of them back via ups to get my refund for the book and shipping?
0
You should be good. I don't think the store order page will change to show that it's digital only though. The worst case scenario you'll get both physical, which I'd email them about it if that was the case.
0
animefreak_usa
Child of Samael
Shiro2809 wrote...
You should be good. I don't think the store order page will change to show that it's digital only though. The worst case scenario you'll get both physical, which I'd email them about it if that was the case.Yeah but i seen what he bought and both books are 3 pounds total so they shipped them both.