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incredible that this crap is happening again. i'd just get the cash back if that's possible and unsub tbh

ppl downvoting you cause you said you love fakku lol
probably more folks having issues

We're investigating this right now!

Whatever happened is obviously not intentional, just takes some time to fix.

I checked on my friend's sub and it works normally but individual problems on certain accounts can happen I mean there's a lot of people and sometimes the code don't work. but then again if this happens to Amazon audible Netflix Crunchyroll emanga Kindle Hulu my bank the US government that hasn't sent my tax return check even though I have a tax returner's receipt in verification that they turned it in Etc then you can't really say about fakku having some freak accidents of code on certain users every once in awhile .

I mean this has happened on books a couple times but it gets fixed the day after. So if Microsoft one of the biggest corporations in the world can screw up some code and make me look like my account is from Saudi Arabia then you can't really fault Jacob when sometimes code and settings don't mest

hope it gets better soon.


there's always shit happening on a weekly basis, sometimes several times in one week. and that's only the comments here - at least before fakku deletes some of them (and one time even a whole post with all the replies) to avoid bad press - some ppl just silently unsub while others turn to the customer service. we don't know about these dark figures.

the whole point is that it only takes a day when someone's there - obviously. during holidays this crap is left unattended for weeks. and they don't do ANY fixing anyway. they're just putting on band aids until the site starts bleeding elsewhere a few days later (in the same areas that were previously patched up). we literally get the same crappy errors/malfunctions for YEARS now (don't remember if they switched to the current design in 2020 or 2021):
- reader not loading at all
- specific single pages within a chapter timing out or taking literally minutes to load
- accessing single chapters of purchased books sometimes doesn't work and it throws you at the start of the book
- then if it does work, it starts in the middle of the chapter and not on page 1
- your browser cache gets forcefully deleted, meaning if you didn't get a joke or want to reread a previous page or two for whatever reason, you have to load the page AGAIN
- or, even worse, the reader craps out completely and you have to return to the main page and access the chapter again.

and that's just all the bullshit with the reader i remember off the top of my head. there may be even more.
anyway, sorry for the long rant, but when i see a paid shill (or whatever other incentives fakku may have given you) going on about how everything's fine and dandy, i just lose it.

STILL not even an answer from support?! that's wild! they constantly have issues with the site ever since they changed the design ~ 3 years ago, but even support completely ignoring stuff is ridiculous. if you live in the us, you could maybe try legal action, but that's probably way too pricey for 15 bucks.

Update: Following up on this, if the email on your account was not validated, you were not able to read past the free preview.
This has been fixed! I'll email all impacted users later tonight.

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We had an issue with our support the past two weeks we are in the process of resolving (and working through backlog).

I'm personally going to investigate what's happening here and will reply to anyone having an issue that sent a support ticket!

This happened to me a week ago, and it still is not fixed