Dear Jacob,
I've been visiting Fakku for the better part of 6 years (roughly since early 2007). I've seen it go through great strides forward in terms of content, quality, and overall site design. As a web designer and administrator, I think you understand the importance of not only content, but also user interaction with content and users' interactions with each other.
With the introduction of the up/downvote system to comments, you should be aware of what is called the 'Fluff Principle', which was originally explained by Paul Graham on his website on the topic of Hacker News (I recommend reading the entire thing here: http://www.paulgraham.com/hackernews.html )
Paul Graham wrote...
The most dangerous thing for the frontpage is stuff that's too easy to upvote. If someone proves a new theorem, it takes some work by the reader to decide whether or not to upvote it. An amusing cartoon takes less. A rant with a rallying cry as the title takes zero, because people vote it up without even reading it.
Hence what I call the Fluff Principle: on a user-voted news site, the links that are easiest to judge will take over unless you take specific measures to prevent it.
Hacker News has two kinds of protections against fluff. The most common types of fluff links are banned as off-topic. Pictures of kittens, political diatribes, and so on are explicitly banned. This keeps out most fluff, but not all of it. Some links are both fluff, in the sense of being very short, and also on topic.
I don't mean to exaggerate; the content itself (translated doujinshi etc.) is not up or downvoted on, only the comments, which doesn't have any impact on content rising to the top or sinking to the bottom. However, comments under most content are almost always atrocious. It appears that some people 'gang up' and 'downvote bomb' comments that they disagree with; whether this ganging up is deliberate or a result of groupthink cannot be known without seeing if it's the same users downvoting the same comments.
For example, in this recently posted translation ( https://www.fakku.net/doujinshi/sister-paradise-chapter-3-english ), a
perfectly healthy download link was downvoted to the bottom for no reason other than for existing.
Users are forming pitchfork mobs out of hate and disgust for content and/or translation groups that they dislike, making it unpleasant for users who actually like the content, and more difficult for them to enjoy the content (in the form that severely downvoted comments are automatically hidden, even if they are helpful; i.e. download links). Meanwhile, unhelpful comments such as sunglasses memes, ASCII macros, and "popular opinion"/"tyranny of the majority" often get upvoted to the top. This type of groupthink has become the norm in the comments section, and while it doesn't bother most people, I think it interferes with the people who just want to enjoy the content presented by Fakku. And, let's face it: Fakku is home to many different types of people, some of whom might be alienated by the kind of vitriolic hate that shows up in the comments for fetishes that are 'unpopular'. I think this is akin to hating yaoi and traps because it's "gay".
The question now is: how do you solve this problem? There are several approaches to take, one of which has already been mentioned. In order of least to most severe, they are:
- Comment moderation and have many moderators
- Introduce an algorithm that prioritizes helpful comments such as download links
- Eliminate the up/downvote system
- Eliminate the comments section altogether
Obviously the latter two are least desirable, as it would be unfair to all the users who want to express their opinions. I think a combination of the former two solutions would probably be best.
If you want some additional resources and ideas on how to tackle this problem, please read the following discussions:
http://www.reddit.com/r/circlebroke/comments/vqy9y/dear_circlebrokers_what_changes_would_you_make_to/c56x55f
http://www.reddit.com/r/TrueReddit/comments/wprzg/to_the_moderator_is_it_too_late_to_reverse/
http://www.reddit.com/r/ideasfortheadmins/comments/rbwn4/rank_threads_and_the_frontpage_by_discussion/
Edit 1: clarified that the download link is indeed healthy.
Edit 2: fixed a typo