blackice85 wrote...
Jacob wrote...
If anyone's is damaged just send us an email and we'll get you a replacement. I believe all fap material should be in pristine condition.
Agreed. I don't know if you saw my comment, but will you look into some kind of cardboard packaging for future shipments? Mine had some very very slight damage, but that soft envelope can leave it exposed to a lot more if someone gets rough with it.
Maybe something like this? It's enough to protect it but it's less wasteful than a regular box if it's just a book or two. I believe it was Amazon that sent me things in that style before.
Obviously that won't save it if someone really beats the hell out of it, but the rigidity would probably keep it from getting bent as easily.
I agree with this guy. Also, if this type of cardboard packaging is used, will it cost more for both Fakku and the customer?
As someone who has worked at Fed Ex on peak season, I can assure you guys that pretty much all packages are given a rough treatment due to the fact that the main priority is to get package from point A to point B the quickest way possible.