Kisuka wrote...
[quote="SirSaber"]
We'll be calling our processor on our end to see if they can tell us anything more.
Hello Kisuka,
I'm back and with information about this matter, had to phone left and right until I got a person with some brains in the head.
Now, to why I can't pay on your site.
- Your payment method (your processor ?) is in my country's black list for micro fraud usages.
The agent told me that the payment method you use is used to illegally ( meaning without the client actually initiating a payment ) check ( by billing micro sums ) if a VISA card is active.
The agency that makes Credit Cards in my country contacted them and informed them they're on the black list for doing that but that didn't bother them much.
He told me that this doesn't mean that it is totally blocked, he said that these micro credit card bills/checks are "micro amounts" and that they only blocked amounts from 0.01 to 11.X €.
Your subscription is 12$ which is 11.something here so that's the reason why you get blocked.
He told me that if you would, as an example, have the client being able to pay upfront for a whole year of membership that it would probably work.
He also mentioned that you would have, in case your business cease to exist in that year, to repay the amount that's left "unused". Like if I pay for 12 months and you cease to exist in 6 then you should resend the money for the remaining 6 months.
But that part seemed to be them demanding stuff.
Anyways, if you're okay with it or if it is possible for you, can you make it so that your clients can choose how long of a subscription they can pay for ?
Like with being able to subtracting 12$ every month we could also pay for 6 months or a year in advance for membership.
If you can do that maybe I could finally pay you guys ...
Oh! he also said that bank transfers work too, duh.
All in all he was very cooperative and a nice person, unlike all the other 20 I had to explain and re-explain why the hell I'm even calling them.
So there it is man, the reason why it's not working for me.
All I want is to pay you guys ... why do I have to be the only one who can't ? *sad*