Is customer support bogged down right now?
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I'd contacted the Fakku Store on July 5 via email, but I received no response, and again yesterday to which I received no response.
Have the wait times increased? Because the website information indicates that support gets back really fast, usually immediately or within 6 hours.
What's going on?
Have the wait times increased? Because the website information indicates that support gets back really fast, usually immediately or within 6 hours.
What's going on?
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623
FAKKU QA
This weekend Fakku was at AX, so maybe that has something to do with it. Possibly still getting resituated after the crazy weekend.
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YQII
FAKKU Translator
Most of the staff was busy with Anime Expo, but things should more or less be back to normal by tomorrow.