KynHFan wrote...
What you should have done, was work with a reporting system (so that fellow users could report content they know the artist didn't give permission to be distributed), and deal with ripped content on a case by case basis. If the artist wants their work pulled from the site, then that happens, and what is left behind is a message stating why the content is no longer available. Will you still get unhappy customers? Of course, because the content they liked is no longer there, but that's a small number of dissatisfied individuals, others will come to take their place if they choose to desert the website because you pulled the content they liked.
Instead you employed scorched earth tactics, you got rid of every single piece of content that was not officially licensed. Every single piece. You went from having thousands of pieces of content, which filled multiple different categories to, a ballpark number of around 300? I might be off on the exact number there, I stopped counting the magazines after 12 pages, and all of this content, from what I can see requires a subscription. You've stated that at 'some point' you'll make some of the content free, but I'll be honest, that's not good enough.
If you are going to force people to pay for content, then before you implement that change you should have a library of free content already available for those who are unwilling to pay or who are unable to afford your subscription fee. Are people still going to be upset that the bulk of the content on this website is gone? Absolutely, and they have every right to be upset, but at least they have a small library of content for them to use, a library which will grow as more manga and magazines are made available, while subscribers continue to get it all weeks if not months before everyone else. But they don't have that right now, at least not from what I can see.
First paragraph: for years artists and companies have asked for fakku to remove content so people have reported these issues. Legally there have been issues in the past, none of this is new. Also if you work for a corporation they will not allow something such as piracy along with officially contracted merchandise to be housed in one place. It looks bad for the business and for Wani to even allow fakku to slowly remove it's content is very generous. Most companies would have wanted full take-down of all pirated material, but they were instead given time to transition.
Second paragraph: if people are unsatisfied with the free content that was previously on there then they are not the targeted consumer/customer. They are moochers that only want their free shit to put it quite frankly. A consumer would look past this decision and view the content that is available to own and decide whether it is feasible or of their interest to obtain said product. The people that get pissed they can't get their free porn fix will go elsewhere, they don't even consider what it is that is offered to them. Not condemning those that support piracy, just saying that if a person is just looking for free, regardless of the product they would rather bitch then ever pay a cent for anything.
Third paragraph: do you realize how long all of this process takes? In over a year or so 300+ works and less then 20 physical books have been released by a small group of highly efficient translators and the business will only grow. This is pretty impressive and should not be under-looked. You and everyone else wants free now, but regardless of how differently this could have been played out, they have done an amazing job so far. It would have taken time regardless to start up and get what is already available out, so you either have to be patient or move on. Many don't realize just how difficult and taxing it is to release official content in a timely manner and this is pretty fast considering.