Dollars, Cents and Human Errors

Now that Christmas is just around the corner, shopping malls are going to get a lot more crowded. With more customers to serve within a shorter period of time, the possibility of cashiers making mistakes tends to go up a little.

There must be some point in time that all of us have paid for a purchase with cash. Have you ever been issued excess change? If so, do you return the excess amount to the cashier, or do you keep it?

Apart from the above question, if you discovered that you have been short-changed, do you demand your rightful amount back, regardless of whether the sum is large or small?

Lastly, I am sure some of us have worked as a cashier either in part-time or full-time jobs. For customers who return the excess change, how do you feel about their actions? Do you feel grateful? There will be others who might describe the customer as "stupid", because if their roles were reversed, the "cashier" may have kept the money for himself/herself.

Discuss your shopping experiences with us! :D

If I notice them, I will try to correct cashier errors, whether they be in my favor or not, but I tend to be absentminded and sometimes miss stuff.

Most of the times when I get excess change I correct the cashier's mistake and give them the money back, at times I don't it depends on how the cashiers act. One time this cashier was on the phone and was being bitchy at me so when she gave excess change I walked out that store laughing.

As for how Christmas is coming near I got short changed-ish because of a stupid refund policy.
Apparently Best Buy and all most every store don't give refunds more than $250 because their cash registers aren't loaded with tons of cash like a bank so it sucks ass buying the wrong gift and when you wanna return it they send you a fucking check that takes more than 2 weeks. Now how are you gonna buy gifts when you have to wait till Christmas for your check? -.-

It depends on the amount. If I'm being cheated out of more than or close to $1.00, then I'm getting my money back. Likewise, if I'm given $1.00 or more I try to return it. Less than a dollar isn't worth the hassle unless I'm in a situation where the extra could make a difference, like making a call at a pay phone or doing a load at the laundromat.

I usually return the excess amount.

Except its some really annoying person, like talking on the phone and not focusing on the job.

It depends on my mood, and the cashier's act. If I'm on a bad mood, and the cashier just makes it worse, heck, I'll just leave the store like nothing happens.


I demand the money back, it's human nature to be greedy. But not so much, lets just say it's only 1 to 5 cents short-changed. I'll let that slide and consider it as nothing.


I've ever worked part time as cashier in a convenient store. I've rarely, no... Even never return excess change. But in my opinion, if they return it, there may be two possibilities.
1. They're an honest person at least to that extent.
2. The cashier have nice personalities such as. Because of that customers doesn't have any vendetta againts the cashier.

Mrrmm. Difficult. If it's a larger sum of cash (NZD$20+) I'll probably return it (depending on my financial situation).

But I never really run into that, prefering to use Eftpos and exact amounts of case.

If I remember, I'll come back to this topic and list a few of my many shopping experiences.