It's Black Friday weekend; even Sunday is chaos. Getting into the Designer outlet, all you can see is cars.
This was not helped by one of the two tills being busted since Friday; so the queue was pretty much out the door.
This was made worse by having an irate customer complaining to the only two staff members in the shop, both of which were covering one till (myself and a Supervisor) about allegedly tripping on the floor mats we had out on the shop floor. It was ridiculously hard to be sympathetic towards her as she had a face of thunder and was a right cow. She not only demanded our names and the number of Head Office, but she said that had I not moved them she'd have taken a picture as evidence. Even when she got an apology (although not from me) she really milked the fact that "her knees hurt and has to go to the hospital", yet she had no difficulty walking and if someone had fallen over someone would have made a fuss and alerted us to her presence. But nothing of the sort happened.
Gotta love it when cunts take the opportunity to try and get compensation for something that most likely didn't happen at the busiest - and worst - times.