The most important parts: the characters. Others have obviously like this piece for its characters and its development of them, and I can see where they are coming from. However, I don't wholly agree with those opinions. I admit that the characters was quite deep, and explored throughout the story. But perhaps, it was too deep. I feel they were too defined. You have said it yourself that you wanted to portray them so, hinting with little things along the way. You deliberately hold back information for the sake of the story, and we'll get to that in a little while, but these are entirely new characters to readers. Such little information about the both of them made it hard to invest any emotions from the start, only at later parts where things were revealed. See, there's this simple question that play a fundamental role in a story, especially a dialogue-driven story, "Why would readers care about them?" It always starts with "why". I found myself no reasons after a few lines. As far as I was concerned, there was someone lying on a bed, and someone who hates that someone, for some reasons. After that, I found out these people were so posh and weird, based on their dialogues, as you made them be, there's less and less things for me to connect to them.
People need things that they can be spiritually connected to, you see. Take 007, James Bond, a fictional character, for examples. A classic English gentleman. Best freaking spy in the world, as far as books and movies concerned. Get asses every day. Awe-fucking-some gadgets, on a awe-fucking-some cars, goddamn. Obviously the majority of people would never be James Bond. So why is he popular? Because he connects to people by also doing normal things, just awesomely. Drinks Martini, but "Shaken, not stirred". Drives car, but with cool gadgets. Get asses, just a whole lot more beautiful than your girlfriend. It creates a feel of credibility in a realm of incredibility. People can imagine themselves being Bond. Now comparing a pop-culture character to characters in a 2000-words story can be a bit unfair, but my point stands. Your characters just appears to be weird to me. Let's talk more about them in details.
Lucy: apparently the main character here. But did not get the attention we need from a main character. (Later) We know she has a (wealthy) dad but not a mom, and was well-educated. But not more from that. She wanted to be a actress, why was that? It could just be her father's cruel joke to shove images of her mother to Lucy when she was younger so she would aspire to be an actress. On this note, we don't know about Lucy's background when I feel it could be just as important as any other details. And her father, imo, should have been the focus, too, but we don't know anything about this guy either, except in one line. I thought they could be talking about the father in their conversation. Obviously, this kind of delusion created for Lucy was come up between the two parents (probably the mother's idea, and the father's consent), then why is there no traces of resentment for her father? Some of the people I know grew up without one of their parents, and they can be just as awesome. Why would she resent the mother, if growing up without her was all the same anyway? Maybe it was bad memory for her to grow up without her mother, but the readers don't know that because there's no story of that. Now, it's your story, and you can argue it's the forward thing that you want to focus on, not the past thing, but the lack of this 'past thing' give me the feeling of disconnection I discussed above.
Hailey: apparently the 'star' here. But did not made from the material I would expect from a star. To be completely honest, sorry, I found this character insulting
(that is to avoid saying I regard this character to be a total dick). As (later) established, she's a total control freak. To me, she's the bad guy in this supposedly heart-warming story, and we don't need no bad guy in a heart-warming story. Ok, maybe we do, but it has to be a great bad guy. And what makes bad guy great in my book is their incentives. "Why do they do what they do?" is the million-dollar question. Why did the mother left her daughter to grow up alone? At the core, it was because she harbors a desire to be the 'sun', a guide to everybody. Serious total control freak alert, this woman maybe is the next Furher. And why does she want to be the 'sun'? "Inspirations." What? "Perhaps one day you'll understand." Perhaps one day. For Lucy. I deserve to know now, but regretfully, I did not. Again, it could be not as important in a forward story. Then why is it that she want to be with her daughter at the end of her life? Because it's the motherly thing to do and she's dying, cut her some slack? Sorry, that would came out as a lame and lazy excuse for a progress in the story. No. I would not cut her some slack. She abandoned her child (apparently) at a very young age, perhaps even at birth. Why the hell would I, in Lucy's shoes, cut this
bitch woman any slack? I would otherwise, if I know where she came from, making that (unbelievable) decision. But I wouldn't have that information, because we wouldn't had talked about it. I feel that if the characters talk more into their backgrounds, this story would come out way more relatable. I think Hailey did that out of pride, though. On the subject of being a control freak, Hailey has this habit of not answering anything and cut to her excuses when the two have the conversation. It could be intentional, but I'm not a fan of that, given the feelings I have for this character.
One more thing. When we reach the climax of the story, while xnine hails the other line, and I feel the same, I have a problem with this line “You don’t need to be like me. You’d never reach your goal.” Initially, I honestly think she meant "You would never reach your goal of being as great as me.
I'm fabulous, bitch." Ouch.
Now let's talk more about the development. As I said earlier, I think they were too defined, which I meant I think you bited more than you could chew. That is to say, the character were way too developed into their personalities in what 2000 words could have done justice to. Their backgrounds were not sufficiently given, so their 'core' values weren't there, making following explorations of their characteristics efforts in vain. They were developed in unnecessary parts too. Do they need to be highly-educated? Perhaps, if you think so. But were we to think that higher-class people have unconventional ways of loving their children, by abandoning them? I think not.
Holding back of information: similar to the vocabulary thing, it's a love/hate relationship. I don't indulge myself in either of these style, so both was fine. However, you could have misused the practice here. Let's make an example. I'm a slightly more of a fan of "The Lords of the Rings" epic, by J.R.R.Tolkien than George R.R. Martin's "A Song of Ice and Fire" series (more popularly known by "Game of Thrones"), but I like them both. Tolkien was the master in feeding readers information about his vast but well-established fantasy world. Meanwhile, Martin is great in keeping the readers on the edges of their seats by actually keeping them in the dark of events that transpire in his story. Leonard has publicly voiced his opinion many times before (and
in his guidelines this year, too) about how he hated the prelude in "A Game of Thrones" book, the first book in the series, because GRRM made "The Others" appeared out of nowhere and 'silenced' the characters. To me, it was rather exciting, because, even though we don't know about these characters, only known by "The Others" then, it was established that this part of the world is basically unexplored and dangers loom in every corners. Something obscure keeps my attention because it associates with something that has already established. Again, it can be unfair, but my point stands. Your characters lack the bases that I can connect to.
Ultimately, the problems boil down to the simple, but elementary, fact that I can't connect with the characters, so I can't commend on your story. It could be a small problem to other readers, and they have discussed about more prominent problems in your story, but this is a deal-breaker for me.