The issues with the online store forced us to push out a front-end redesign of the website a little earlier than we wanted. You'll probably notice some subtle changes to colors and layout around FAKKU that make things look nicer across devices (dark mode also got an update). But because it was pushed out before it was 100% done, there will be some bugs that we will work to fix ASAP (
like this one).
Here's a separate thread to discuss general bugs with the design that are not related to orders, purchasing, checkout, etc.
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UPDATE: It appears order receipts before 2018 are missing as well as some random ones since then. Because we are exporting this info from Shopify and importing it back to FAKKU, it'll probably take some time to get everything sorted. Prioritize looking for issues related to the items in the orders that do show up, and making sure your shipping info is listed correctly for any pending pre-orders.
In the meantime, we are going to move forward getting digital purchasing back online!
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Let's keep this thread specific to issues with the store and purchasing, as getting that functionally back online as soon as possible is our main focus.
Getting digital purchases back online requires 3 steps.
1: New Design Online
2: Order History (showing past purchases)
3: Shopping Cart + Checkout
Step 1 and Step 2 are now complete! We've been crunching hard the past 2 weeks to get them done and I'm feeling pretty good about it. The site should actually be noticeably faster than it was previously. I'd like to ask anyone reading this to go take a look at
your Order History and make sure it looks correct. This is actually the first time this info is available on the main FAKKU website and it's going to allow us to do a lot of cool things in the future. You should be able to find all of your past orders, tracking numbers, etc.
If something looks wrong to you, let me know in this thread or email me directly if you want to keep things private
jacob@fakku.net.
Digital purchases will be back online shortly after we confirm that the order history is accurate and working for everyone.