[Locked] FAKKU Subscription Questions

First and foremost Fakku has no rights and licenses to those "removed content", they were Illegal for Fakku to have on site.

Second you're not paying for those removed content, the subs are for chapters published in Comic Kairakuten and Comic Eros by Wani Magazine, that Fakku has license to sell.

Monthly, of course. That's what a subscription usually means.

Holy shit? I knew you were gonna remove unlicensed etc but now Fakku is no longer a free service? It is pay only? Looked around and can't find a single piece of free content, so it's pay or GTFO?

You do know that having a "sticky" post labeled "Scanlations", isn't exactly a big warning for a big change. Also a couple of weeks ago isn't the day before or even the day of change. Should of been a post on the front page saying, "export your favorites before it's gone". Which it wasn't even specified that you'd lose your catalog of favorites,not just all the free content being deleted. Even when the DMCA was attacking Fakku, our favorites list was still intact. The fact that your trying to justify people losing their favorites list with a "oh well" approach is upsetting. People have a right to be upset, Fakku as a whole handled the situation poorly and the fan-base that gave this site legs in the first place is dissatisfied. You guys are losing major business because of it. Hell most people would have bought a subscription(me included) just to support Fakku(if they could afford it, that is) after the change. Instead you pissed off the people who didn't understand your post(or just didn't see it, because it wasn't posted well), because you didn't make it clear. This is actually one of the worst ways it could have been handled. Goodbye and good luck to you guys though, cheers for the years at least.

If you had looked on the fourms for even a minute you would have found out about favorites being removed. Hell I even created topic titled "Favorites After Scanlations are Removed" that inquired about losing scanlation favorites. You have no one else but yourself to blame about your favorites

In that case you guys really need to learn how to present your news.
As of now, I see a side-wide sticky with the contents: "Unlicensed content has been removed from FAKKU. You can learn more about this decision here. We hope you choose to support us!"
THAT is the type of sticky you should use BEFORE doing it too. At least a month or since your sticky post on the front page - because it is not only "news" (and event that is arguable, as you said) but a change on sidewide scale.
Not everyone has time or maybe interest in reading your latest news about Kickstarters or new Artists you support (not saying you should stop posting about that), so don't go around guessing that squeezing in some warning about the provided functionality of the site (in this case, having access to unlicensed content) is going to be seen. Simple as that.
A sticky notification on the top now? This shifts the layout and always attracts attention, even with your rather subtle color choice.

You even seem to try to retrospectively change the UI to reflect your changes (the subscription tag is back I see, presumably to make it even more clear that no free content is left). Although it seems futile now, I find it great that you are doing that and hope you keep news editorial and announcement strategies more in mind in the future - makes me think I personally might overcome my grudge over this second moderation screw-up and subscribe, although I'm still doubtful.


Still FAKKU provided a specific service by givin access to them.

That is true, but the problem is not the removal in itself. I know there are many people butthurt about FAKKUS reorientation, but this is not what my post was about about. [EDIT: Although i do have expressed myself ambiguously, I apologize for that] I am angry about the lack of correct hinting and communication regarding changes in services. It speaks about how they might act as a business too. - pulling a service without adequate announcement arrangement.
Yes, FAKKU will get away with that probably, just like Konami will survive after pulling P.T. and silently removing Kojimas name everywhere - it is/was their right. But the number of people still angry about that is enormous - a year later! Once you are in the "serious" business, PR and Service Support is more than "just" hiring some mods that post in Forums.
FAKKU needs supporters, and it will only hurt itself by having bad communication skills.

So should the content have been removed? Yes, I totally agree.
Was the situation handled profesionally? Absolutely not.

Also, I wouldn't go guessing I am the only one angry and worrisome about that.
Ignoring users taking their time to give you a reflection that you yourself don't seem to have done is even more disrespectful - and makes him even more correct in this very case.

There goes that "so what" attitude again by people who want you to pay for services, great customer service lol. You do know that the majority of users on this site come to fap and don't peruse the forums on a regular basis right? Why do you think you guys are receiving so much backlash? You can't be that much in denial about how poor you and the rest of Fakku handled this situation...could you?

ryamain isn't a staff member, he is a fellow Fakku user like yourself.

The situation about the unlicensed content being removed from everyone's favorite lists is unfortunate, but we have given various warnings over the last year. There is only so much we can do for people focused only on fapping.

All of the illegal content came from other sources on the net, and you more than likely can still find it. You however will no longer be able to read unlicensed content on Fakku.

Okay...firstly -1 rep me? Rude and childish seeing as I don't "hate" post. I'm posting a very reasonable issue. Also I assumed he was considering he said "he" made a post about the changes. Also "there is only so much we can do"...but my post about putting a big post labeled "export your favorites before it's gone" the day before and day of was out of that realm? Also you say it's unfortunate but you don't apologize for it or even attempt to realize what you could have done to make it better. Instead here you and the rest of the staff go with the "oh well" approach and simply putting it off on the users of the site. Seriously at this point it's like you guess are relishing in the backlash.

If you get pissed off over that, I don't think much can be done for you.

Pissed off? I just said it was childish, especially coming from a staffer when I'm talking about a "real" issue they're receiving major backlash from. I understand though keep spewing nonsense about how the community's at blame and how I get upset about this or that like you know my feelings. It's actually pretty funny watching the childish crumbling responses at this point.

The rep shit is done anonymously, so pointing at the staff for giving you bad rep is pretty much suicidal for you, because it can be anyone and you don't have any proof to point at anyone.

Proof? Dude it's 4:30 where I'm at, I'm rubbing one out on another site and fishing for someone to apologize or at least accept blame on this forum(mostly because I'm bored). You're in this string and he was in this string around 5mins when his comment and the -1 was posted. Also for the most part either a staff member, or a "major" "D" rider would be mad at the comment I posted. More than likely a staff member but I need proof? Lol he can deny it but I'll still know it was him... kind of like the OJ case lol.

Also "suicidal"? You're taking it way too serious lol

Who cares if it's groundless? It's just me talking about it. You're acting as if I was accusing a "politician" of rape. Get over that.

Also permit me to call you out for being a retard.

Oh I know I'll get flamed for being an asshole again but fuck it. I'm not here to repeat what everyone here keeps repeating like a well-meaning parrot.

You sir are a complete and utter moron, You and everyone still complaining about the removal actually, and this stands by the fact that you didn't even connect the dot and jump ship when Fakku got the Wani license.

As soon as Fakku took a step toward being a publisher this announced the programmed death of scanlation on the site, With the site becoming a business you can't afford to still provide illegal content, or else you'll get in trouble at some point, it was only a matter of time and you got a year and a half to pack your shit and jump to another land. You can already be happy they didn't remove everything back in end 2014.

With this time frame and the gigantic explosion that was the announcement of Fakku's partnership with Wani, because that shit provoked quite the shitstorm, you have no excuse for not having left sooner.

Also keeping the scanlation was a problem detractors also mentioned, calling Fakku a bunch of hypocrite for still keeping illegal content, Fucked if you do, Fucked if you don't, might as well do the right thing.

tl;dr: if you actually believed legal and illegal stuff would coexist on the site forever you are an idiot beyond saving.

Never said I didn't know the change to full legal was going to happen, warning for the day of or day before(my only complaint, didn't once complain about the removal of content) would have been nice regardless but yes me with a normal complaint and not a raging "you guys fucking suck, sale-outs!" complaint am a moron. Yes sir you're right I'm a moron and as you said you're a asshole, guess that represents your customers and your company just fine. I won't continue to be a moron though because you've just proven that the people in your company are not worthy of any support. Have a good day bro.

Also I realize you might not be a representative for Fakku. In that case replace "your company" with "you" and "your customers" with "people you talk to". Lol

Phew, some heat in here..
I dont't even know how to give up/downvotes in the forums xD
Guess I need a higher activity level?


You know, that the problem with the whole replies here. Do you even read before answering? If yes, what is this assumption that cat7222902 (or me, for that matter, as we kind of argument about the same thing) do or did believe that?



So, your point is you/FAKKU are NOT going to work on your communication skills? That would be the exact thing as..wel.. beeing in denial.

I'm sorry if this sounds cynical, but i would really appreciate two things of the FAKKU team:
Learn about PR, and maybe visit http://ux.stackexchange.com/ to learn how to present information to your users.
Because TBH, by now I'm not sure if you (plural) did or knew..

I gave you enough feedback (to which you didn't respond, so I guess you didn't read or care) to practices that would have been more effective:

And this now is something everyone handling fakku PR and comminity should read, if someone like this actually exists:

• Use the same global notifcation bar you currently use to inform about the deleted content, one or more weeks ahead for warning about it

• Use email notifications (Although I can see why you wouldn't wanna do this)

• If both these ways are too obtrusive for you (which would be hypocrisy in case of the first), use your very own Notification system, on the top right of the page. It is the most visible (even more than your notification bar), it is global and affects all registered users, which you can assume are the ones who care about this site.

Your approach of relying on the News posts and Forum threads months ahead excludes:

• Everyone who does not remember everything they read on every site they visit over half a year (which are suprisingly many, I assure you. I already gave you an example in my other post)

• Everyone who does not extensively read the news posts from beginning to end

• Everyone who registered/found fakku since the summer takedown/reenabling, as they wouldn't even know that anything was going on

• Everyone who does not go into the forums and just used the primary user-facing are of the site (which you yourself designed to be the read and comment section)

Honestly I wouldn't try to give some much feedback/input if I just wanted to blindly spread hate about something It's because I care about FAKKU becomin a respectable and serious business. So either take this seriously, or tell me (and everyone else with a similar opinion) to fuck off with my/our money and user pull, but at least have the guts to do this to my face so I know I shouldn't even bother anymore.

Again, because so many still get this wrong, this is not about the deletion of unlicensed content etc itself!